If you are a private individual, you can create a Nespresso account by following these steps:

> Click the user icon at the top of the page.

> “Register Now.”

> Fill in the required fields and enter your personal information.

> Choose the consents you wish to receive.

If you are a legal entity (company):

> “Register Now.”

> Fill in the required fields and enter your business information.

> Choose the consents you wish to receive.

Note: if you want invoices issued in your company’s name, your account must be registered under the company name, including the appropriate business details and billing address. Invoice details cannot be modified after issuance.

To reset or change your password, follow these steps:

> Click the user icon at the top of the page.

> “Forgot your password?”

> Enter your email address.

> Confirm using the link sent to your email.

> Create a new password.

If you are unable to reset your password or do not receive the link, please contact our customer service team using the contacts provided here: https://nespresso.ee/et/votke-uhendust

You can register your coffee machine in your account by following these steps:

> “My Account.”

> “My Coffee Machines.”

> “Add a Coffee Machine.”

> Choose your machine’s model and color.

> Fill in the required information: serial number*, place and date of purchase, and upload the proof of purchase.

> “Save.”

*The serial number consists of 19 letters and digits and can be found on the bottom of your coffee machine.

Once registered, your coffee machine is covered by a 2-year warranty, and a replacement machine will be provided if necessary.

Yes, you can request to delete your account or remove your personal data. To do so, follow these steps:

> “My Account.”

> “Delete Account.”

> Fill out the provided form.

> Submit your request by clicking “Send Request.”

To update your contact information, follow these steps:

> Log in to “My Account.”

> Go to “My Personal Information” or “My Addresses.”

> Make the necessary changes.

> Click “Save.”

To be among the first to hear about Nespresso news and special offers, you can:

Opt in to receive marketing communications during registration.

Or, after registration:

> Log in to “My Account.”

> Select “Consents.”

> Choose which types of messages you wish to receive.

> Click “Save.”

You can unsubscribe at any time by updating your preferences in your account or by clicking “Unsubscribe” in any received email.