Your basket is empty Your basket: 0,00 € 0
Sign in or register

Legal

PRIVACY POLICE

Privacy Policy

  1.        Your personal data controller – UAB “Mineraliniai vandenys”, located at J. Jasinskio g. 16F, Vilnius, will process your personal data for the following purposes:

The purpose of processing of personal data

Processed personal data

Legal basis

Data storage period

The purpose of registration and administration of an account in the Nespresso e-shop

Name, surname, mobile phone number and e-mail address, information about products purchased in the Nespresso e-shop, information about purchase and delivery time

Performance of a contract

2 (two) years from your last purchase

Presentation of information about exceptional and individual offers, news, exhibitions, events, including presentation of requests to update the consent

Name, surname, mobile phone number or e-mail address, information about products purchased in the Nespresso e-shop, information about purchase and delivery time

Consent

To the extent that is necessary for achieving this purpose

The purpose of contacting with a request to present an opinion about our products, services and servicing quality

Name, surname, mobile phone number or e-mail address, information about products purchased in the Nespresso e-shop, information about purchase and delivery time

Consent

To the extent that is necessary for achieving this purpose

For identification purposes

Name, surname, unique number of a club member

Legitimate interest

2 (two) years from your last purchase

The purpose of submission of newsletters about Nespresso limited edition coffee products, offers related to discounts, campaigns and new products

Name, surname, e-mail address

Consent

To the extent that is necessary for achieving this purpose

The purposes of ensuring high-quality service, formation of uniform service practice, examination of claims and applications

Data of telephone conversation

Consent

1 (one) year from recording of a conversation

Ensuring  the continued provision of discounts and other benefits                                                                                                                                                  Name, surname, the registration date of the account, address, e-mail, phone, information about the goods purchased at Nespresso e-shop, information about clients’ feedback, claims and requests  Consent                                                   

As much as needed                                                

  1.        Upon expiry of the respective data storage period provided personal data are destroyed or depersonalised.
  2.        We respect your privacy; therefore, we will only process your personal data for the above indicated purposes. Your personal data may be passed on to third persons, where such a duty is stipulated in the legislation of the Republic of Lithuania. Your personal data may be passed on to the following third persons where it is necessary for proper fulfilment of contractual obligations, delivery of products, presentation of information on discounts, campaigns and new products or for the purpose of ensuring high-quality service:

-          other subsidiaries of UAB “MV GROUP”, as the parent undertaking, where they perform functions required for the implementation of a respective goal;

-          companies that provide advertising services and SMS sending services;

-          companies that provide software maintenance and support services;

-          couriers, companies that provide delivery services and their employees where it is necessary for the delivery of your acquired products.

  1.        We hereby confirm that we will process your provided data in compliance with the requirements of the effective legislation of the European Union and the Republic of Lithuania. You have the right to access your personal data and know how they are processed, demand to rectify, supplement or destroy provided personal data, as well as suspend their processing (withdraw your consent). You also have the right to demand that the controller of personal data restricts the processing of personal data, the right to data portability, and the right to submit a complaint to the State Data Protection Inspectorate (contact information is presented on the website at www.ada.lt) and disagree with the processing of provided personal data. If you require detailed information about the procedure of exercise of these rights, please email your inquiry to dataprotection@mv.lt.
  2.        The customer is notified of amendments and/or supplements to these rules at www.nespresso.lv. If after the moment of such notification the customer continues to buy NESPRESSO products, the customer is considered to have agreed with the said amendments and/or supplements.

 

COOKIE POLICY

USE OF STATISTICAL WEBSITE DATA

 

We are continuously improving our website in order to make its use as simple and convenient as possible. In order to improve the website, we have to know which information is most interesting to our website visitors, which countries and cities they are from, how often visitors come back, what browser they use, what devices they use to explore the website, etc. We collect this information using Google Analytics tools that enable tracking and analysis of statistical data of website use. Further information on Google Analytics and the data collected by these tools is available here: https://support.google.com/analytics/answer/6004245?hl=lt.

If you do not want Google Analytics tools to track your browsing data, you may use a Google Analytics Opt-out Browser Add-on.

 

WHAT ARE COOKIES?

 

Cookies are small text data files that are automatically created while you are browsing our website and stored on the device you use (computer or mobile phone). A cookie provides anonymous information and is sent from the website server to your computer or mobile phone. 

 

WHAT TYPES OF COOKIES DO WE USE?

 

Our website uses essential cookies, statistical cookies, and marketing cookies.

Essential cookies are necessary to ensure proper functioning of the website and enable your browsing. Without these cookies website functioning would not be as smooth as it should be. The types of essential cookies used in the website:

 

Name

Purpose

Expiry

Type

CookieConsent

It stores users’ data on their cookie policy.

1 year

HTTP Cookie

PHPSESSID

It maintains the user’s session according to preferences.

Session

HTTP Cookie

SESS#

It maintains users’ data according to preferences.

Session

HTTP Cookie

 

Statistical cookies collect anonymous information on the number of website visitors and frequency of their visits. The data collected by statistical cookies help improve the functioning of the website. The types of statistical cookies used in the website:

 

Name

Purpose

Expiry

Type

_dc_gtm_UA-#

It is used by Google Tag Manager to control the loading of a Google Analytics script tag.

Session

HTTP Cookie

_ga

It registers a unique ID that is used to generate statistical data on how the visitor uses the website.

2 years

HTTP Cookie

_gat

It is used by Google Analytics to throttle the request rate.

Session

HTTP Cookie

_gid

It registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Session

HTTP Cookie

 

Marketing cookies track visits to the website, its webpages and links. The data collected by marketing cookies help provide a website visitor with the most relevant advertising. The types of marketing cookies used in the website:

 

Name

Purpose

Expiry

Type

0

It registers a unique user ID that recognises the user’s browser when visiting websites that use the same ad network. The purpose is to optimise display of ads based on the user’s movements and various ad providers’ bids for displaying user ads.

Session

HTTP Cookie

ads/user-lists/#

It registers a unique user ID that recognises the user’s browser when visiting websites that use the same ad network. The purpose is to optimise display of ads based on the user’s movements and various ad providers’ bids for displaying user ads.

Session

Pixel Tracker

cid

It optimises display of ads based on the user’s movements and various ad providers’ bids for displaying user ads.

2 months

HTTP Cookie

collect

It registers a unique user ID that recognises the user’s browser when visiting websites that use the same ad network. The purpose is to optimise display of ads based on the user’s movements and various ad providers’ bids for displaying user ads.

Session

Pixel Tracker

fr

It registers a unique user ID that recognises the user’s browser when visiting websites that use the same ad network. The purpose is to optimise display of ads based on the user’s movements and various ad providers’ bids for displaying user ads.

3 months

HTTP Cookie

IDE

It is used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

1 year

HTTP Cookie

mp_#_mixpanel

It registers a unique user ID that recognises the user’s browser when visiting websites that use the same ad network. The purpose is to optimise display of ads based on the user’s movements and various ad providers’ bids for displaying user ads.

1 year

HTTP Cookie

r/collect

It is used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

Session

Pixel Tracker

test_cookie

It is used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

Session

HTTP Cookie

tr

It registers a unique user ID that recognises the user’s browser when visiting websites that use the same ad network. The purpose is to optimise display of ads based on the user’s movements and various ad providers’ bids for displaying user ads.

Session

Pixel Tracker

uid

It registers a unique user ID that recognises the user’s browser when visiting websites that use the same ad network. The purpose is to optimise display of ads based on the user’s movements and various ad providers’ bids for displaying user ads.

Session

HTTP Cookie

 

HOW DO WE USE COOKIES?

 

Our website uses cookies in order to improve your browsing experience, find out about the behaviour of our website users, analyse their flows, and develop the website. Cookies are used for no longer than is necessary for the intended purposes.

 

WHAT SHOULD YOU DO IF YOU OBJECT TO THE USE OF COOKIES?

 

If you wish so, you can change your browser settings so that it informed you about enabled or updated cookies and that you could choose allowed or prohibited cookies, and block them. In order to learn more about cookies, for example, how to manage or delete them, visit www.allaboutcookies.org.

 

POLICY AMENDMENT 

 

We reserve the right to amend the provisions of the Cookie Policy. Notifications of any amendments or supplements as well as the latest version of the Cookie Policy are published on our website.  

Last Updated: December 18, 2018